Heroes make waves Behind the Shield
National Volunteer Week : : April 28 - May 2, 2025
This week, we celebrate The Salvation Army’s incredible volunteers at Ontario Distribution Centre-the true heroes behind the shield. Their unwavering dedication and compassion have brought hope, help and dignity to countless individuals and families in need.
Our volunteers are the backbone of everything we do—the Heroes that stand beside us, bringing hope and support to those in need.
To every volunteer, thank you for your selfless service.
Please see details on our Ontario Distribution Centre volunteer program details below:
Volunteer Shifts: For safety reasons, we accept groups with a maximum size of 15 volunteers per shift.'
March to October, we have the following volunteer shifts where the volunteers sort food and other items (clothing, houseware, back-to-school supplies, toys, etc.).
Morning volunteer shifts: Monday to Friday (9am-12pm)
Afternoon volunteer shifts: Monday to Thursday (1pm-2:45pm…our warehouse hours end at 3pm).
For November and December, we have the following volunteer shifts where the volunteers bag and sort toys and sort food and other items (clothing, houseware, etc.).
Morning volunteer shifts: Monday to Friday (9am-12pm)
Afternoon shifts: Monday to Friday (1pm-4pm)
My Impact volunteer portal, volunteer forms and orientation document:
Register: Please create an account/register your name with the MyImpact volunteer portal. Fill out the ‘Availability’ screen, then click ‘Submit application’. (IMPORTANT: Please follow the registration instructions included in the attached Corp-Salvation Army Food and Other Sorting Group Volunteer Sign-Up Package.)
Sign up: Please sign in under your name with the MyImpact volunteer portal. To select the date(s) and shift(s) that you wish to do, go to the ‘Opportunities’ tab – select ‘Opportunity Calendar’ -- this view presents a list of the shifts per day in the calendar. Select a date, then select the shift and click on the ‘Sign up’ button. You can also go to the ‘Schedule’ tab to see the shifts you have signed up for. You can also click on ‘Remove’ to remove yourself from a shift.
Forms: Please fill out the 2 Volunteer forms and bring them to your first volunteer shift: 1. Volunteer Waiver of Liability and 2. Volunteer Confidentiality Agreement. (Note: Ignore the ‘Group Volunteer Registration’ form – not applicable for the individual.)
Orientation: Please read the Food and Other Sorting information overview prior to the session prior to your first volunteer session.
Location, Parking and Entrance: Salvation Army Ontario Distribution Centre is located at 150 Railside Road, North York, M3A 1A3. (Major intersection: Lawrence Avenue and DVP.) Volunteer parking is in the Korean Community Church parking (1st driveway entrance). Accessibility parking is located near the main entrance (2nd driveway entrance). Please enter by the Salvation Army Main Reception. (Map included)